If none of the previous measures work and you are able to uninstall Sophos you may need to do so in order to run Connect.
Set the Sophos Web Intelligence Serviceto manual and stop it. Clear the check box for Enable web control.Ĭ. On the main navigation menu at the top go to Configure > Web Control. By default, Sophos Anti-Virus for Windows, macOS, and Linux automatically checks for the latest virus definition and engine updates.
Right-click the Sophos shield icon in the system tray and select Open Sophos Endpoint Security and Control.ī. Note: The above steps are for Windows 10 and may vary on other versions. Re-test the Aspera Connect software after this is complete by going to:Ī.
If you’re concerned with getting a virus on your Mac, why not download a free anti-virus app for Mac OS X Sophos Anti-Virus is free for home users and promises to keep you safe from viruses, trojans, and worms once it’s running. If you do not have access to configure Web Control contact your system administrator. If you dont have Firewall already turned on, you will need to first unlock your system preferences (click on the lock at the bottom of the window and enter. Just recently a new trojan called Boonana Koobface appeared that affects Mac users. Note: You will need administrator access to make these changes to Sophos. Mac / Linux using the terminal / command-line enter this command all on one line:
Windows using PowerShell enter this command all on one line: Try accessing the same URL in one of the following ways: If you get an error message such as: "Unable to connect" or "Cant establish a connection to the server at :43003"then it is possiblethat there is Security / Anti-virus software blocking a port we need.
With Connect running go to this URL in a browser that is having problems: To verify that Sophos (or any other security program) is the source of the problem test whether something is blocking browser access to your machine (localhost): 1.